I had made an appointment over the phone and they checked my insurance and everything before I came in. I was covered and didn't have to pay a thing. The dental hygienist was so amazing, I know this sounds silly but I dont think I ever had anyone clean my mouth as clean as she did. She listened to all my problems and helped the dentist understand. The office is very very nice. Free coffee, hot coco, snacks. And the office ladies are very welcoming. (: