Always friendly and professional. This is my first yelp review, only because I was shocked to see a bad review for this place and had to voice my experiences. Ive had a couple builds done here and lots of little stuff throughout the past few years and everytime I was treated with respect and offered many options of service, even if it costs them money. They'll even show you how to fix your bike on your own and they encourage it and are always budget friendly. I've sent many friends there and everyone of them has had a great experience. Great people, great shop and locally owned.