I've stayed in a lot of embassy suites hotels but this one was by far the worst. I came here for the Panthers game, and got a suite for 4 people. Two people had to sleep on the pull out couch and it was so uncomfortable. For the price you pay, it should be better quality. And the first night we stayed, there was a holiday party going on in the lobby until 2 am! They have an 11 pm cutoff but no one stopped them and you could here EVERYTHiNG! There are much better places to stay in charlotte don't waste your time or money!