Came here for a friend's birthday with a party about 20. It was about 6:30pm and the restaurant was happy empty. As soon as we walked in there was no one to greet us so we sat ourselves at the second table assigned to our group.
As we were ready to order it took a few times to flag the waiter down. Clearly they didn't have enough workers to handle our group and other patrons. We ordered a few martinis and then our food: Beef short ribs, tom yum soup and a dragon roll. The soup tasted decent, full of flavour and spice. We waited about 20 mins for our main entree the short ribs which didn't taste $27 quality worth. The ribs were dry and lacked flavour. Also the purple rice it came with tasted u undercooked. The presentation was also lacking on this dish. For a $27 dish, I expected it to look flawless. After we finished this dish, I still haven't received my dragon roll and so 30mins later it came. This was probably the worst dragon roll i've ever had. Usually speciality rolls come in 8pcs but 5 pcs for $14?! Totally not worth it! The roll lacked flavour and had some weird nuts in the middle that threw off the whole overall taste. During the dining experience, the waiter didn't attend to us as we had to ask multiple times to have our water filled and for extra wasabi/ginger for our sushi roll.
So finally we were done eating we decided to ask for our bill. I think it took about 3-4 times to ask for our bill before it came. After reviewing the bill, we realized we were charged an extra 4 drinks which we did not have. Lastly, they did not inform our group of an automatic gratuity charge which we had discovered after leaving the restaurant. Not to mention a cake fee for each person. Talk about greed over service. I usually don't mind paying a 15-20% gratuity charge but for the service and food that we received, it was totally not worth it.