rev:text
| - I had been getting my hair done upstairs at the beach at ARC for about a year. My hair had been badly damaged by and amateur on long thick coarse curly hair. My favorite stylist is Amy and Oscar is very good too. HOWEVER, even after a year, their front desk help is rude, incompetent and out right obnoxious. My information was NEVER saved correctly, HE NEVER SPELLED MY NAME RIGHT, although its on ALL MY MAJOR CREDIT CARDS HE CHARGED. When my regular stylist, Chris, left, they deleted ALL MY information yet again and when I called to make appointments they treated me like I was not important and NEVER RETURNED MY PHONE CALLS! When I called back to cancel the appointments because of this Jim told me in a very nice and curt way, "To have a nice day." Amy acted like she was going to have my back but never even noticed our absence from our regular hair appointments. These weren't small or cheap trips since there were ususally four or more appointments I made at a time for family outtings. Not to mention I NEVER SAW ROBERT CROMEAN ONCE IN A YEAR! SO if you want to spend hundreds of dollars to get treated insignificantly and have fruit flavored water this is your place! Otherwise I would go to the Color Salon by Michael Boychuck, who has down to earth respectful and helpful stylists, receptions AND HE ACTUALLY WORKS IN HIS SALON AND SHOWS UP LIKE A REAL PERSON!
|