I had purchased an "ergonomic" pillow and woke up in tremendous neck pain. I made an appointment with Hanna and was very happy to find that she knew exactly how to help. She gave me the best massage I have gotten in my 26 years on this planet. The staff at this location is very friendly, and I highly recommend Hanna. My neck pain is subsiding just a half an hour since the appointment. I will be going back.