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| - I broke lease to get out of this place.
Devon is an Employee of the property, if this is her, and I believe it is, then her 5 star review is not to be taken seriously. I hate dishonesty, rating this place as an employee is really as dishonest as it gets. NOTICE HER TITLE SAYS SHE LIVES IN PHOENIX!!!!! Symphony is in Chandler!!!
Kyle M nailed it without ever living here. Also see the filtered reviews, they are very important to read as well, below.
Symphony was simply the worst living experience in my life, and I served in the Persian Gulf twice.
On at least two occasions someone had attempted to pry open my front window.
My wife's car was vandalized twice.
My neighbor's car was broken into twice.
My other neighbor was robbed of all of their valuables.
I video recorded a breaking and entering on my neighbor's apartment with my surveillance system that I had installed for fear of my wife's safety. I paid for an alarm system after three different people of the multiple staffs told me that if I wanted an alarm, I had to get my own, even though the brochure clearly stated an alarm system was included, the one in my apartment was missing most of the components.
The staff turned over several times in the year I lived there.
I could write a book on my misery while living at Symphony, never again will I live in an apartment due to this horror.
Trash dumpsters overfull nearly every week and the people that live there would just dump their trash on the ground instead of lifting the lid to dispose of it, (nice innercity ghetto feel). I had anywhere between 5 and a dozen people living in the next door apartment at any given time, stomping up and down the stairs at all hours of the night. I was threatened many times, had racial slurs yelled at me (yep, I'm white) by these same dirty dozen scumbags. I personally had to call the police to come on property at least 6 times over safety issues with these racist residents. I reported this apartment to management at least 20 times over the problems and quantity of people living there, nothing was ever done, they still lived there in December 2012 (maybe still do?).
The staff(s) has/have been dishonest, rude, nice, arrogant and condescending many times. Being honest, half of the time they were nice or pleasant to work with, but rarely with results.
Due to the mismanagement of the service department, I had to replace my air filters, shampoo the carpet upon move-in (it was filthy), repair both toilets flappers and flush mechanisms (they both ran nonstop), the refrigerator broke costing me over $100 worth of groceries, the dryer duct was plugged and when maintenance came they made a huge mess 5 times before it was repaired (not once cleaning up after themselves, they sprayed stucco all over many of my belongings ruining a few things), the sliding glass door would not lock complained for 8 months before it was fixed, the sink in the kitchen leaked complained for 9 months before it was repaired but too late the cabinet beneath was rotten and stank like mold. The caulking in the shower created mold within a week's time, the air conditioner ran constantly due to the leaking walls making our electric bill astronomical and the water bill is outrageous it was ridiculously higher than living in a house with a fully watered landscaping. The water and electric bills were higher than my 2,800 sq ft house.
I had removed my previous review of this complex due to a deal struck with the manager, she was very nice and professional, but she then reneged on part of the deal, so am I reviewing again. I slept on this decision for 6 weeks and It makes me sick to go back on my word, but it goes both ways. I am keeping my word to not publish my "Symphony Apartment Experience" website with the entire history of my stay including over 100 photos and several Police Reports.
Nothing I have listed is exaggerated or made up, just the facts, I wish there was a place to the photos that I have including the scummy neighbors flipping me off, all of the repair issues, the disgusting garbage facility, the ghetto vehicles in the parking lot, the disrespectful ghetto kids that roam the property at all hours of the day and night.
If you value your safety, your belongings, your sleep, your sanity, your sanitation, then this is not the residence for you.
The facility is OK, it's the constant staff turnover and other residents that ruin the place.
There are many more issues but you get the point....
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