The good: $10 for all day play, bring more kids and after the first they are $8. Its not a big chain and I think the owners have done well. Separate room for eating, separate room for babies, and pretty safe. They provide basic snacks and do parties...
My kiddo and friends had a great time. I think as a parent you need to remember kids may fall or bump heads, but they would do the same at a park. I will bring her back but no way when a party is going on.
Complaints: should provide few healthier options for snacks, should have two staff persons at least (only one guy but he was constantly working to clean and help), and half the video games were out of order. Also I don't like how it goes up to 10 years of age. Cutoff should really be 7. Bathroom was clean but needs new faucet and wall treatment.