You are showing your age ...ungracefully!!!
The rooms in the Augustus Tower continue to be amazing. However....as diamond members of TRW.
Why did you downgrade our coffee service to only WHITE sugar????
Where's our good, real honey? And when we asked for RAW sugar. We're told all you offer is real sugar. HELLO. White sugar is NOT real. It's processed with bleach.
And standing at any gambling tabke....it takes 30 minutes for a waitstaff to appear. And when they do. They are old, tired and not excited about taking care of us.
Have you surveyed your floors?!? Do it. You will see the lack of excitement and enthusiasm.
Why should we be excited about spending money on your casino if your staff isn't excited to see us?!??