| rev:text
| - I met some friends for casual dinner with friends I haven't seen in quite some time. The restaurant upon arrival was quite busy and bustling which was calmed my mini nervousness when trying a new place...especially a bar/grill type (they all seem the same). Because my partner and I were late meeting our friends we quickly ordered from the featured menu. This day happened to be chicken wings/finger day. My partner and I were impressed by the deals on the featured menu and were content with our choices. We both ordered the Loaded Fries as apps which were awesome. It's basically piled fries with bacon cheese and sour cream, but so satisfying. I must admit, I filled up on the fries by the time my chicken wing/finger platter came out i was full. So I sat back and enjoyed my company. The chicken wings/fingers were bland (i ordered them BBQ Hot) they were not "Hot" by any standard, maybe medium at best. I know bar/grill franchise restaurants hot=medium, medium=mild which is why I got hot. The fries were ok, better with the cheese and bacon.
The wait staff was very nice and attentive. She came around frequently to see how we were doing. When I asked to pack up my BARELY untouched food to take home, she told me that I WASN'T ALLOWED TO. My partner conceded to the rule and gave up his wings without asking any questions. But I on the other hand was confused since I had 80% of food left and it would be a complete waste, albeit not the greatest meal, but worthy for work the next day. I asked for the manager and without word for word encounter I will summarize.
So because my partner and I ordered from this featured menu, the fine prints states you are not able to take home any left overs. I totally understand if we were at a buffet or an AYCE type of eatery, but there was no "refilling/replenishing/get more of" of anything...it was MY entree. To throw it out seems more spiteful than enforcing a rule that encourages either gluttony or waste. The manager explained that this rule is set by corporate and she would be in a lotta trouble if she let me leave the place with my food that I had bought. I did imply that it was my first time and planned to write a review on my first experience...she let have my food....this time.
Im all about following restaurant policy...minimum of $10 dollars, no outside food or drink, paying for food that was not eaten (sushi reference) those we already expect when going out to eat. 3 out of the 4 people that night ordered from this featured menu and we did not see the fine print (of course we didn't its fine print) but as a courtesy and so that we are all on the same page a verbal reminder might be helpful. The food was a steal that knowing the rule before hand would be fair.
I did appreciate the service and the atmosphere, it was clean and vibrant. The Loaded Fries are a good app to share and yummy! I'm happy that management heard my concern with much sincerity and let me have my food. I MIGHT go back...with my younger nieces or people from out of town that might enjoy that TGIF type of feel. I'll be sure to read the fine print.
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