Maya hair salon is amazing. Really knowledgeable and experienced stylists who really know their technique and keep up-to-date with style.
My first experience there was kind of bad but that's because I went in and gave a pretty vague idea of what I wanted.
Honestly, I think you really need to know how to handle your own hair and what works/what doesn't in order to get a halfway decent cut here. Communication really isn't a problem; I don't speak Korean or Japanese and I can always get my point across in English and with pictures that I show on my laptop (this, I find, is super effective).
To the people that got bad cuts, gesturing and saying vague stuff like "trim" is usually gonna get you a bad cut at any salon, not just at Maya.
For the most part I've had really good experiences. The shop owner lady usually feeds me (since I'm there for 2-3 hours each time) and Michelle is a perfectionist. She often spends time after the cut to adjust individual hairs and hairspray her masterpiece into submission!
My only real complaint is that they don't use barbicide at all and never sterilise their brushes, scissors, etc. I feel a little icky about that.
I was just there yesterday and things were a little rushed, which I didn't really like. I left with some hairdye still on my face and ears and I didn't notice until I got home, otherwise I would've said something. The haircut itself was amazing. They have their on and off days I think...