I had a laundry bag embroidered for a graduation gift on short notice. The owner gave me a fair quote over the phone and when I dropped the bag off, offered suggestions and options for the project that were very helpful. Working with me, she really let me customize rather than only give limits on what could be done. The turnaround was quick and when I picked up the bag it turned out more amazing than I had ever imagined. Stellar work and pleasant interaction. I felt great about my experience at Embroidery Plus.