This company is lazy, they lie and cheated me out of 125 dollars. I wrote an excellent review previous, however I was mislead. I was away in Albany, NY and unable to see what was going on myself. I called pool? daddy and he responded immediately. He sold me a bill of goods about what was wrong with my pool. I paid 75 for him to open my pool filter to clean the the leafs and clean out the canister. What he didn't know, a marked the position of the canister top with a sharpie, so I always put back together in the same configuration as when it was removed. He never opened the canister and charge me 75 dollars to do so. Then he told me there was a problem with the impeller with my pool pump. That cost me another 45 dollars for him to fix. When I confronted him about what he had to fix, he was unable to give me a legitimate answer. The only thing he did was to backwash my filter and put in more DE.
Now what he didn't know is that I have a CPO from the National Pool and Spa Foundation of America. I was required to get this certification when I was one of the Engineers who worked on the pools for the 1996 Olympic Games in Atlanta. I know a lot about pools and what makes them work.
If your going to own a pool, go out and get a CPO from a reputable organization. Otherwise, you'll be at the mercy of companies like this one who will charge your for services they don't perform.
Mark