I've been to this restaurant quite a few times over the past 3 years. The food is okay, but the service is always hit and miss.
Then I tried to order takeout and have my wife pick it up on her way back from work... The hostess didn't record my pad thai, made my wife drive back to pick it up, and then refused to comp us after wasting 30 minutes of our time. Big fail - won't be going back!