LA Fitness needs to work on their customer service. My first visit to Avondale I asked for a tour. The snippy little blond that showed me around seemed get an attitude because I asked questions and told her that when I signed up I received a free hour of training. She kept insisting they don't have free training! Then I got sick had to have surgery and didn't use the membership. Once I got well decided I was going to start going the next week. Just so happens my bank changed my debit card and I didn't update it. Got a call that my payment didn't go thru. Explained the situation to the person that called me and told her I would go online that evening and update my card. Was told that would be necessary as she would take my number over the phone. I told her I was driving down I-10 on my way to work and I couldn't give it to her right now...she hangs up in my face. OK I'M DONE!!!! I don't do bad customer service. Called the number back and told the manager what happened and asked to cancel my membership. She got an attitude too telling me that I should just pay my bill and no one would bother me. Asked to have my membership cancelled. I received a total of 10 calls in the next 7 days. Asked for the number to corporate...it just gets you back to a customer service center. They have so many complaints they don't want to bother their corporate office with a complaint. DONE DONE DONE!!! Will never do business with them again.