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| - I've used Expert Piano service twice now.
In each case I was actually moving apartments, so not using them for just the piano service. To preface this review, I have to say, I have yet to have a 100% professional moving service experience. There's probably a stereotype around movers, not unlike the stereotypical image/impression someone may have about mechanics. I remember when I bought a bed from Sleep Country and they showed up with things that go over their boots so as to not make your floor dirty. They showed up on time. They were polite and courteous.
Those details, and standing apart from the stereotypical gruff rough type of service that usually exists in that field are what help make Sleep Country a leader. I'd like to experience that level of professionalism just once from a moving company.
But I digress.
I would recommend Exp Piano Movers to move a piano. It's a father son team, and the father is really the master of the operation and knows about moving pianos. I've heard he can be prone to some blue collar hissy fits, but from the other movers I've used, he's been the best.
As far as the rest of the move went, well, there were some forgotten items, some damage items, and more whining which I never understand since moving is a physical service and you're being paid to do it. It'd be like it a tobacco worker that never stopped complaining about the sun.
They missed the first day of the move and then blamed it on me. And on the day of the move showed up 6 hours late and not once called with an update. Again, those small details that mean so much to customers and a sense of professional courteousness, but that some how eludes blue collar types who feel they're doing you a favor.
If you have a piano to move, you'll be in good hands with these guys. You might not want to combine a house move & the piano move though.
Would recommend.
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