i had the worst experience here ever!!!
i was actually enjoying my meal until i saw hair in my last eggs benedict. i kindly addressed it to the waitress who brought it to the managers attention, she then came back telling me that they can only do a $3.00 discount considering i ate the majority of the food (what can i do if i ate from left to right?!?!).
anyways, i would have accepted an apology and went on with my day. however, as i was about to pay and clarify that was the only discount i was going to get the manager then decided to deny that there was hair in my food and was trying to charge me without the discount. so i then asked the waitress to verify if there was hair in my dish and if the manager saw the hair. she said yes. instead of accepting the fact and apologizing to us she decided to blame it on me, the customer.
her reasoning was that they don't have cats in their kitchen which i did not say was a cat hair. she then tells other customers that we were lying and that we put the hair there ourselves because her hair is blonde, mind you i didn't say it was her hair!! it was about an inch long black and curly.
its really unfortunate that this is the way the manager handled the situation. the food was not bad but management was terrible! i hope no one has to ever deal with this type of rudeness.
so so unfortunate!!!! because of the way she treated her customers i would never ever come back here again.