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  • I only put one star because it made me..... This dealership is awful. I was driving to the dealership to get my oil changed when I got a flat tire. I was barely able to make it to the dealership and after waiting almost a half hour to actually talk to someone, I was informed that "they were backed up about 4 or 5 hours and they would be closed by then so I could leave the car there and pick it up tomorrow afternoon" I told them I didn't have any way I could leave it there and asked if they could just put my spare on. Their response was "well we are backed up 4 or 5 hours so we will be closed by the time we can get to it" they absolutely refused to help me in any way. So I parked my car in front of their dealership and changed my tire myself in 112+ degree weather. Gordon the service manager was driving by at that time and asked if he could help and I told him no, apparently Chevy can't because I was just in the service bay and told they couldn't help me. One of the customers from across the street at the Nissan dealership came over to help me but by that time I was already done. DO NOT BUY A VEHICLE OR TAKE YOUR VEHICLE THERE! So now I'm sitting at community tire getting my tire fixed. I have NEVER had any issues with Community tire and they are much more friendly and helpful than Gordon and his horrible crew in the service department. Then my dad called furious that they did this to his daughter only to get SCREAMED at by Jay the GM. Jay said that I knew they had a shuttle service. I'm sorry I didn't know. I was told there was nothing they could do. So I left. What kind of people would do business like this? Not someone I want to take my business to!
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