It's a very busy hot spot in the plaza. We were greeted immediately. We were seated down at a not so clean table at first but was moved to a cleaner area.
It was understandable why we got our stuff at a slower pace since they were short staffed, and the place is super busy and the servers were all tending guests and or trying to clear another table for arriving customers.
We ordered an app and two bowls of Pho. I ordered my usual and we got rare beef on the side, since my company likes his beef slightly rare. His very own hot pot in pho broth basically. We got our food fairly fast and are very apologetic when we are missing something.
When we went to cash out, they greeted and dismissed us as if we our one of their own. It is a family run restaurant.