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| - I have heard a mixture of opinions on The Chadwick over the years, but I thought I'd give them a chance now that I'm engaged and looking for a reception venue. This would have been a very convenient reception venue- only 3 minutes from our ceremony site! I scheduled the venue tour for 9:00 AM on a Saturday morning, after explaining to the coordinator that I had to work later that morning. She had assured me that we would begin at 9:00, and it would only take 30-45 minutes. This was perfect! I would have had plenty of time to tour the facility, hear all about the wonderful things they offer, and still make it to work on time. When my mother and I arrived at The Chadwick at 9:00, we rang the little doorbell and waited for someone to greet us. Ten minutes later, we rang it again, thinking that they must not have heard it. A few minutes later, the maintenance man informed us that there was a walk-in couple who arrived a few minutes before us for a tour and that the coordinator would be with us shortly. Time ticked on, and at 9:15, we decided to leave. About half way to the car, the event coordinator ran out the door after us, begging us to stay longer and tour the facility and hear what she had to say. Her other couple was done, and had time to talk to us. We explained to her how unprofessional we found it for her to take another couple ahead of us. Why bother scheduling an appointment if they are going to take walk-ins anyway? She gave us a ton of attitude, and insisted we follow her inside. We reluctantly agreed and saw the space, which was nothing special. The bar was a small rectangle cut out of the wall in the front corner of the room, and they will only add a second bar for an event with over 200 people. I thought that the lobby was much more beautiful than the ballroom itself, which was disappointing. If we are going to be treated like this BEFORE they have our money, how will they treat us after? We will never consider The Chadwick for an event again.
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