Obviously we all know Sprint is still "working" on their tower upgrade in Glendale but this store has gone downhill. Walked in today 6 employees literally standing around chatting. Brian helped me but we could tell he hates his job..it shows. Horrible attitude, poor customer service skills. Their network is horrible! I even overheard an employee mention she's afraid she'll be fired due to customers complaining about the network and how dead this Sprint store is now compared to a year ago.