Pleasant staff and nice environment but very much a waste of $65. I paid for someone to lightly wash and barely exfoliate my face and then put on a mask and moisturizer - all things I do on my own daily although to a much higher degree of satisfaction. My skin looked the exact same after if not a little more uncomfortable due to some mask residue. Overall, while they tried to make it nice it was a waste of money for my face and unsatisfactory.