Last year the boyfriend and I went here for dinner. We ordered an appetizer and our dinner separately. They both came at the same time and my dinner was stone cold. Our waitress, when told, said, "Oh, sorry" and wandered off with no offer to replace it or try to get it re-heated. Cold mashed potatoes, yum! (NOT!) We did mention this to the person when we checked out and they apologized and took the appetizer off of our bill.
We haven't been back since.
Flash forward to a few days ago and the mom and I went. Better service and my dinner was hot at least, but our waitress (a different one thank the heavens) did not offer me a refill on my drink and she brought the check without seeing if we wanted anything else, which is one of my pet peeves along with asking me what I want to drink when my ass is not even in my seat nor have I had a chance to even read the f-ing menu. (It's like the fate of the free world depends on me having my lemonade RIGHT THE F*** NOW!)
Will I go back, probably since this is the closest one to me, but I will think twice before I go.