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  • OVERCHARGED 3 times and still NO REFUND I'll be happy to change my review once Borgo Antico Management keeps their word on their refund and promise. Here's the scoop: My friend and I had a mini-reunion on Thursday, December 7, 2017 at this restaurant. We asked the owner how much the fish was. He answered $34. That evening, we shared the octopus appetizer and ordered a $34 fish each. After the meal, the owner came by our table to process our payments separately. He read my total out loud on the bill but added $10 more on the terminal. When he handed me the terminal, the screen only showed the gratuity portion which I happily pressed 15% at the time. I returned to the restaurant later that night to discuss the overcharged amount. He did not refund me the amount and charge me the new total, but altered the price on his iPad and printed me a new receipt. He took my original receipt and wrote VOID across it. After I took the toll route home, I checked the credit card online and it read PENDING. On Sunday December 17, 2017, I was informed that the overcharged dinner bill went through on my credit card of $73.23. Within the elapsed time of 10 days, my dinner guest confided in me that the owner overcharged him for his fish. I double checked my dinner bill and I discovered the owner overcharged me for my fish too! Initially, I thought this was an honest mistake. I sent an email to the owner. I added that I looked forward to a memorable night, but after realizing we were overcharged three times, "we left with regret in our hearts". I received an email the same week with an apology. However, he mansplained that we didn't hear him correctly about the price of the fish and it was another "honest mistake". I am keeping an open mind and an open heart about these mounting "honest mistakes". However, I am beginning to wonder if other people have been taken advantage by his "honest mistakes" as more time passes.
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