The employees are all inexperienced teenagers, and the front office staff is incredibly rude. On more than one occasion, I have seen a parent openly berated because their child failed to behave perfectly. Not coincidentally these parents stop coming. It must be part of the business plan to chase away the few bad apples, rather than have ADULT employees, who could handle the occasional outburst, to teach the classes. We recently stopped going because my daughter wasn't learning anything .. once again the teachers are just babysitters going through the motions. So if you'd like a pricey babysitting service where there's a decent chance you'll personally be yelled at for being a bad parent in front of others, by all means go to this place. As for me, I'm through.