I am sadly disappointed with the way I was treated the last time I went in. I got a full set from Mia and when I had gotten home I realized the underneath of my nail wasn't glued to the acrylic. I called back and told Scott that I would like a new set or the charges reversed on my card. When I went in to my appointment Scott looked at my nails and told me that there was no problem at all and said he would just go put more glue underneath. He did this without cleaning out my nails which could have sealed bacteria underneath the acrylic. I walked out unsatisfied. After a couple days I was unhappy and wanted them removed. They did remove the nails and reversed the charges on my card. Unfortunately, being told there is nothing wrong with my nails and being ignored on what I specifically asked for is a complete turn off. I will not return.