Just went in a purchased a 6inch tuna melt with two cookies. Before I even get out of the parking lot I found a very long strand of black hair ties within my sandwich and wrapped around the bottom. My husband went in to get a refund. They acted like they could care less. They didn't know how to refund and so that took a couple of minutes and then threatened not to refund the cookies LIKE WHY WOULD I WANT TO EAT ANYTHING FROM HERE. GIVE ME MY MONEY BACK. They finally gave him the refund after laughing among themselves and speaking in Spanish. No apology at all. Never coming here again. Would not recommend this to anyone.