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  • Disappointed with this location - I love lulu leggings and still have pairs from 3 years ago that feel brand new. However I went in to buy three new pairs and all three came back hemmed 3-4 inches shorter than we had measured for in the store. I brought them back and showed them to the manager(?) or maybe just a worker and she was extremely helpful and nice and willing to replace all of the leggings. One style was no longer being sold so I had to pick a new style. They hemmed them and mailed them to me and the length looked great. But I wore one of the pairs and noticed it kept sliding off - looked at the size and she had grabbed a 6 instead of a 4! I will now be returning to the store for a third time to get this fixed and still don't have the pants I wanted a month ago. I'll definitely drive a little further from now on to go to the store at Fashion Square - all the workers at the Biltmore store were extremely friendly and accommodating but the lack of attention to detail here was frustrating.
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