In general, Soutwest Medical is OK. I've never received anything but great care from any of the Doctors, Nurses or staff. What really disappoints me is how long it takes to get an appointment at ANY of the facilities, especially the specialties. I was recommended to see a Neurologist at the Eastern location, but it literally took 3 months to get in. The Neurologist is sending me to get an MRI, and I am sure that will happen about 6 months from now. It's really frustrating, especially if something comes up and you have to reschedule an appointment.