We used this company for moving between our old and new homes, with storage of our items for one week. The movers were nice kids, and very efficient. However, after settling in to our new home, we realized we were missing one of our televisions and a desk chair. Upon contacting the company, we were told by Jenny that the movers are claiming they asked me about the chair and I told them it wasn't our chair. We were not given an explanation for the missing television. Be warned, they will misplace your items and assume no responsibility for them!