I had a 8 am appointment with AAA SUN CONTROL today and the person who was supposed to give me an estimate was running behind and decided not to tell me about his delay until 15 after our appointment was scheduled(he left a voicemail) that he was running an additional ten mins behind. So I called their office this Am to figure out what the delay was and to ask if they wanted to reschedule? I spoke with a male representative on the phone who said he was sorry for the delay and didn't know why the estimator was late. After stating my frustration and how punctuality is very important to me. He decided me to tell me how busy they are and doesn't know when they will be able to get back over to give me an estimate on 15 window screens. Immediately I started to fell like I was annoying him so I decided to say you know what do worry about sending someone to my house I'll take my business elsewhere since you are too busy for new customers.
Maybe it's a bad case of the Monday's nonetheless this was my experience with AAA SUN CONTROL hopefully yours is better.