I was in the mood for Thai food. These guys were average. Taste is unremarkable. I'm not sure why they got an award. Possibly the food was better three years ago. Maybe it was from someone who didn't eat a lot of Thai food.
*I asked for a receipt and the cashier told me they usually don't give one for cash payment. When I asked again for the receipt, stressing that if I had been dine-in, they would have given me my receipt, she had to get the manager to show her how. Manager was telling the girl that you always give a receipt (me: duh. Also me: duh) as they were walking up to the register.
*I had to ask for soy sauce and she gave me one packet. It's a good thing I had extra in the car.
*Whoever tied the bag tied it pretty tight. I really had to dig to untie the knot.
*She did give me chopsticks in the bag but no napkins. Again, it's a good thing I have them in my car.
*At least the service was fast and there were at least four pieces of shrimp in my order (my standard fav, Pad Thai).
*Not much green onion or chopped peanuts, and they gave me a halfway dried lime slice with a few drops of juice left. Maybe their other dishes are better, though I dare say you shouldn't mess with the national dish of Thailand.
*If you're desperately really craving Thai food, these guys will do. I'm from California, where they have loads of different Asian communities with lots of real family restaurants, and I miss real good Pad Thai.
*I will continue the search for good Thai food that's not a formal foo-foo restaurant. I'll let y'all know if I ever find one.