My best friend's daughter had her 11th birthday party here. It was busy but not terrible. The staff was super attentive & Brian, our host, was great with the kids. He seriously was on top of everything. The birthday girl had a skirt on & he kindly pulled Mom aside to ensure she had on shorts under it since their were climbing /rope course activities. He warned kids when their shoes were untied. Birthday girl's brother has autism, & Brian asked informed questions, wanting to ensure he had an amazing night too. I was impressed with everything. The pizza was pretty good. The party rooms have disco balls! There's a super cool lounge area with leather seats for adults & craft beers on tap. The kids had a fantastic time. Way cooler than Chuck E Cheese. The package was all inclusive too, so the kids got to play with everything. I was also impressed with how clean it was. All in all, great experience!