Good veal sandwiches but seems like the service at THIS LOCATION is always at its WORST.
I called in ahead of time to place an order for the veal sandwich as they always awhile to prepare. I kindly asked what the the available additional toppings were, but the server did not bother to response, only rudely to tell me to check through the online ordering menu. I told him I was in a hurry but he could not help and hung up immediately.
Going through the 3rd party websites on my phone was so much hassle through the FLASH and LAG of the poor websites. I was urgently in a hurry and did not have the time nor patience to search for the toppings. I called back and ordered with the simple toppings I knew from the past.
When I arrived the store, it was empty- not busy at all. The sever working at the cash was the same guy working in the kitchen and likely the same guy that took my call earlier. 15 minutes since my call, the sandwich was still not ready...
This isnt the first time I noticed they were short of staffs.....
After paying for my order first, I caught the server preparing my sandwich WITHOUT WASHING HIS HANDS. I was irritated and told him he should follow the sanitary rules - he apologized and just gave me a blank stare. No offer for a new sandwich.. I should demanded it but would not stand to wait any longer and just wanted to get the f*** out as i was urgently late. I placed an order 15 minutes ago and wasted another 15 minutes waiting.
Looking at the receipt, the SERVER NAME was KIRAN (Middle Eastern boy with glasses)
I was really pissed off, let me tell you.. I will never be coming back to this location.