Staff were very friendly. We stayed here in a 37' MH for 3 months and while someone did tidy up the pet area daily, I never once saw a "disinfecting" of any kind. My dachshund was very ill and required vet care. The noise from the road (sirens, traffic; gun shots and police helicopters were regular events) was disturbing to say the least. The traffic getting out of the park onto Nellis could be a nightmare as well. Once you are inside it is safe enough - I wouldn't recommend the pet areas so if you are in need a place in Vegas without pets. This could be your spot. Laundry and bathrooms were clean, we did not use the other facilities.