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  • This place is a mess!!! I purchased tires for my truck from Sears, the service I received after purchasing the tires was horrible. Every visit after purchasing the tires was a headache. The mechanics/ technicians (and I use those two words loosely) lost or broke three of my center caps. I had a tire that wore out much quicker than the other three, the technician's explanation was the inside of the tire had separated. I was told the tire was under warranty. When I returned to get the tire replaced, another technician advised the tire was bad because of over inflating and was not under warranty. He also added that a second tire was also bad from over inflating. I advised the sale associate and the manager that their incompetent technicians were responsible for over inflating my tire because they were they only ones that have touched my tires. The manager did not want to hear anything about the issue nor did he make right what his incompetent technicians had done. They ruined two of my tires from over inflating. This place is a joke and the technicians are incompetent morons who have no idea what they are doing. If you need tires, go across the street to discount tire, they are friendly and the technicians know what they are doing.
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