I've been trying to get a handyman through the app for some simple work around my house for weeks and have just had five cancellations in a row. It's like clockwork, one hour before my booking is supposed to start the app says there was a "last-minute pro call-off" and that they have to reschedule.
I've complained but they have not refunded my money, they only give me credit in the app, in other words they're keeping my money and the work I've paid for isn't getting done.
It's very clear to me that Handy is lying to consumers, saying a booking has been made and not making a booking at all.
Avoid this app like the plague.