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  • I was greatly disappointed in the entire staff during my visit. Extremely poor customer service. It wasn't busy whatsoever and I waited, waited and waited at the counter visit in clear view. NO one acknowledged my presence although each employee and I had direct eye contact. Unsure what they were doing that they couldn't greet, welcome or say hello, we'll be with you in a moment (if they were occupied). No apology for the wait, NO smile. I didn't feel welcomed or comfortable here. However, this unpleasant experience gets much WORSE with discovering the TRASH and filth throughout this business. Tables are dirty, not wiped down and the floors completely TRASHED with GARBAGE behind the bagel counter, food display. Trash all over the floor and with the overstaffed of employees not one person bothered to take responsibility to pick up and have the area cleaned including the on staff management! Due to disregard of employees and management with poor cleanliness, I would highly divert consumers to another location or similar business. It was absolutely disgusting. There is NO excuse for the actions of these employees and why this food business is being dumped on with garbage from its own staff, representatives that I repeatedly witnessed. I regret purchasing my meal here, since I discovered this afterwards and it ended up being tossed out. I am not taking any chances with getting ill from this place. Time for a thorough cleanup of this place, including cleaning out all of its employees who don't give a damn, including management! Corporate has been formally informed. I would hope after my negative experience along with that of a fellow Yelper, Casey K. Corporate takes this seriously and does unannounced regular drop-ins at this store location because this is a serious health issue that I believe the public health services need to intervene on if this continues.
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