Terrible service, long lines, over-zealous staff eager to sell you overpriced guarantees. Yup, that's right, they tried to sell me a guarantee to replace my car if it broke down--the price: close to $100 a day. What?? If it did break down, don't they owe that to me anyway????
Cheap, yes. Just decline everything except do a really thorough twice-over before driving away. They'll nail you for anything and everything they can. It's why it so cheap!