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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • First, read the "not-recommended" reviews. They are wholly accurate and fair. Whoever wrote that it's only a half-step up from a motel was being generous. Here's a a quick list of the indignities you can expect: 1. A check-in process which seemed too complicated for the front desk person to comprehend. I used Orbitz to book the room. 2. The practically non-existent room service. The hours are listed on the BACK of the last page of the resort booklet and the front desk didn't know the restaurant hours when I called. 3. Calls to the front desk, concierge, gym or room service went answered. I literally let the phone ring for more than 5 minutes when I called the front desk. 4. Wifi. Simply doesn't work. It didn't work for the four days of my stay. 5. Lack of customer service. The hotel left an attached bedroom open to my suite. I presumed it was part of the suite I ordered. I travel often for work and when I order a suite there is often a second room. When I called at work the next day I was told I had to return to the hotel and move my luggage and other item. I explained the error was theirs and I couldn't leave to correct their problem. The management took it upon themselves to move my items without my permission. 6. From the outside the building the houses the gym gives the impression they have a large gym facility. I would say the gym is the best feature of the hotel but it's not equivalent to a Golds gym or NY Sport and Athletic Club. It's slightly better than a typical hotel gym. Overall, if you're considering staying here, keep looking.
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