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| - I wish there was a way to give ZERO stars.
It has sadly been a long, expensive and painful ride with the folks at Brookside. 3+ years of service, more than $1,000.00 in fees and a lawn that looks terrible. We agreed to their most frequent (also most costly) level of service. We also agreed (and paid for) upcharges, based on their expertise and recommendations, to treat our soil, additional treatments (also at additional cost) to counteract weeds, aerate our yard and over seed. All of this coupled with outrageous water bills in conjunction with bills from Brookside trying ANYTHING to get our lawn looking decent....IT NEVER HAPPENED!!!
When calling to complain and speak with the owner (Melinda) I was given EVERY excuse possible (hot summer, excessive drought, poor soil make-up, weeds from adjacent vacant lots, cold winters, improper mowing) as to why our lawn looks so CRAPPY. Meanwhile, every neighbor around us that utilizes other lawn services (with identical conditions) have green, thick lawns that are free of weeds, grubs, dead spots and tall fescue.
Stay away from these folks...we trusted them, gave them carte blanche on services and payment for a lawn that absolutely sucks!!!
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