DO NOT COME HERE, ESPECIALLY with children. I have been coming here for 5 years and will never return.
I came on Sunday afternoon with my 13 year old and 6 year old nieces. The girl at the front counter was beyond rude and treated us like we were a pain in the ass. Funny enough the owner, who is a doll, and her husband had just left.
I watched her take every walk in before us. We waited over an hour. They finally took me and let me nieces sit in the waiting area. After watching 2 more walk ins taken and the front desk girl go sit near a massage chair with her friends I finally asked why she is taking everyone but my girls. Her excuse was she forgot. She then tried to tell me they were appointments which was a lie because I asked if they had appointments. We were literally sitting across from her the whole time. Okay so now you can't do your job and you lie.
Then she told me 2 nail techs left early. Hopefully the manager knows when she's not there her staff leave early, can't do their job and lie. You know she didnt even say she was sorry.
It's too bad because they have great hours, clean facilities, and their nail techs are great. But I am not willing to allow kids to be treated this way. That being said I still will never come her. I will not be lied to and treated like our business is not important. I have probably spent thousands of dollars here. I tip very well. What's worse is it took 10 minutes for my 6 year old neice to have her nails painted. They didn't even get her feet wet and I paid for a pedicure. Ridiculous