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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Two weeks ago, Rey and JR at Gateway were able to negotiate a nice interest rate for us on our 2017 malibu. We left the dealership satisfied and happy with our new vehicle. However, we purchased the vehicle at night and did not notice a crack in the windshield until the next morning. Thr remote start key was not working either. We contacted Rey and several sales managers to resolve the issue, with Rey even taking pictures on his phone when we went up to the dealership personally. After no resolution, I called JR this past Tuesday who seems to be an executive at Gateway, and told him the issue. He said that he would speak with Rey and call me back. I never received a reply. The lack of action or resolution once we drove off the lot is the reason why my husband and I decided to review the dealership and the staff at the dealership. Once you are in a vehicle, they do not care anymore. Which is a shame, because we are Chevy people and would have been repeat customers.
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