We are here monthly for meetings. The meeting service is great but the shuttle service is HORRENDOUS. It doesn't matter that you're 10 minutes from the airport. If you're waiting on the half hour or hour they won't be there but if you're a minute late they'll leave you. Today of all was great. The driver left 5 minutes late (no biggie I understand) and proceeded to take us 10 more minutes away (without explaining where we were going) from the airport to pick up someone else completely offsite. So the 10 minute shuttle ride took almost 30 with the delay and side trip. I would never give them my business, good thing it's a company deal or they would lose out.