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  • I don not recommend this place to anyone. I have eye wear from them for 4 years and the frames are always breaking because of very low quality. I keep going back and exchanging them on warranty. This has happen on various occasions with 2 normal glasses and 1 sunglasses. I attempted to go there on my last visit about my sunglasses frame which broke of course and was treated with no respect. They told me they do not have the same frame and that I would need to purchase another frame where the frames would fit or another pair completely new. I was brushed off completely. I was o upset. My husband suggested I call other locations to see if they had the same frame. I did that. You will never believe what I heard. The very nice lady I talked to was more than willing to help. She looked online and saw that many locations had the frame still, and guess what the Queensway location had many in stock. I thought to myself WOW....... Employees that do not do absolutely nothing to keep customers or least try to resolve the issue. They just didnt care.
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