I've come in here twice since I moved to Vegas, and both times the girls were very nice. I had my 3 yr old son with me, and both times they gave him this little green sticky toy that he loved! The first time I came in took longer bc I had to get more recent pay stubs, but the girl helped me out with that. My son was starting to get bored, so that little toy def helps me out while I'm finishing:)