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  • This is a supreme experience--one that any grocery shopper worth her salt should have. Heinen's of Rocky River is a gem. I love going grocery shopping--it is my joy, it is my passion. It is my luck that I live near this Heinen's. It's the only grocery store I shop at on the Westside. The people who work here are knowledgeable about their products and are always willing to answer questions. I call the store ahead of time to confirm that certain items (Yasso Greek Yogurt Bars--coconut flavor) are available and they are always kind and gracious. I've even ordered something from their Bainbridge store (wine produced in Chagrin Falls) and they transferred it over to the Rocky River location so I could pick it up. Such customer service practices are rare--but they are routine at Heinen's.
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