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| - As the name suggests, Souper Market serves a wide variety of soups (and some salads), most are great, some are just average. It's a nice place to get food to go. Just park in the parking lot next door.
The first time I went here, my chicken paprikash soup and fresh salad were delicious and the service was wonderful.
The second time I went here, still unfamiliar with the menu, I asked the lady behind the counter for a cheesy bread to go with my soup, since I had received one the first time I came in. She seemed annoyed, and said there was no cheesy bread. There is a grilled cheese on the menu, which someone else working there kindly shared with me, but this grumpy lady was absolutely caught up in semantics and would not let me order a "cheesy bread". The other nice lady rung up my order while the grumpy lady angrily rolled her eyes at me, furrowed her non-existent eyebrows, and began preparing my cheesy bread. The cheesy bread was mediocre. I won't order another CHEESY BREAD.
The third time I went here was the last because of what I witnessed happen between the customer ordering ahead of me and the same grumpy lady behind the counter! I definitely was not going to order another cheesy bread and actually had a little anxiety upon entering the restaurant and seeing the same employee who was so rude to me before. I didn't want to interact with her. The customer in front of me ordered a salad without cheese and sincerely asked for the grumpy lady to leave the cheese off because whoever makes it always puts cheese on it. The grumpy lady said basically "uhhh no we don't" and the customer said "well for me you do." So at check out, the customer looks in the bag to see that the grumpy employee purposely put cheese on the salad!! No apologies, just a cold comment of "Oh, I forgot." (Yeah right...) Then she turned her back on the paying customer and walked away, with no attempt to rectify the situation.
So basically, the food is pretty good most of the time. However, the last time I ordered the soup of the day it was wayyyy too salty and some of the lettuce in my salad still had dirt on it. I can make a better salad any day. In my opinion, this place is overrated. But the primary reason I won't return is this horrible employee who is flat out rude to customers who have sincere questions and concerns. Besides, who wants an angry person preparing their food?
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