We stopped by this place while passing through Charlotte. After hearing about this spot on TV I was excited to try their burgers. I got the Billy Goat (Bacon, Cheese, Bacon, Slaw) and was not overly impressed. The slaw was too dry, and the toppings over powered the patty. I wish I would have paid the extra $2 to make it a double.
The service was just okay. When we walked in we were told to just grab a seat where ever. Once we were seated it took about 20 minutes to get our order in, and another 20 to get our food. They had 2 servers for about 15-20 tables, so it took forever to get anything.
Overall, I wasn't too impressed with this place despite all the hype.