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http://www.openvoc.eu/poi#funnyReviews
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  • Update as of 10/7: Tommy, Findlay Toyota's service manager went above and beyond and we would have never imagined receiving a call in regards to our review. He found our review the same day we had posted it on Yelp. Tommy located our phone number by matching any Prius vehicles with similar repair needs that are currently in their shop. He himself checked on the fuel tank damage before listening and speaking to us over the phone. Even though he was not able to have Toyota Care cover for the fuel tank repair, he worked with us and eventually could lower the total cost. In the end, it made sense to pay for the repair and to cancel our insurance claim to avoid a premium increase. Tommy kept us up to date about the repair status of our hybrid and also placed a rush note in the system so that his service team would service our car as soon as the part arrived as we were due for another car rental extension. We picked our car up today and Tommy and service advisor Jeff grabbed the old fuel tank from the back storage and went over its damage with us. Thank you!
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